SAP CRM Functional Online Training

Our certified faculty focused on IT industry based curriculum for SAP CRM Functional Online Training. Hands-on training with tutorial videos real time scenarios and certification guidance that helps you to enhance your career skills.

 Duration: 35 Hours

 Project: Real time Scenarios

 Help: CV & Career Guidance

 Faculty: Working Professional

 Practical: 100% Hands-on

 Course Access: Life time

Live Online Training



Self-paced Training



Corporate Training

With Expertise Faculty

What our Customers are saying…

100% satisfaction guarantee, You can check on our Google+ Page


The SAP CRM is apparently the genuine customer management device out there.CRM stands for customer relationship management and that’s accurately what SAP SAP CRM does a flourishing business enterprise can never be built out of a split down customer management system. A collection of methodologies and mechanisms that accommodates to maintain customer relationship in an established way. In today’s intensely competing industry situation, the focus of best organizations is developing on its most relevant assets – customers.

Any graduate can pick their choice to specialize in this particular module.

Group discounts you can expect when participants are more than 2.

whoever working in IT sector.From individual to MNC are chosen to be our customers.

SAP CRM Functional Online Training Course Details

Check Course Topics


Mysap CRM, Getting To Know Mysap CRM, Channels Of Interaction, Key Capabilities Of Mysap CRM, CRM Architecture & Component Integration


Account Management, Overview Of CRM Server Technology, Organization Management, Product Master, Transaction Processing, Territory Management, Activity Management, Items Categories, Status Profile, Actions, Pricing Fundamentals, Partner Processing, Condition Technique And Pricing Procedure Determination


Ic Business Role, Navigation Bar Profile, Layout Profile, Component Workbench, Technical Profile, Logical Links, Interface Overview


Marketing Planning And Campaign Management, External List Management, Segment Builder Tool, Personalized Mail Forms, Marketing Analytics, Product Proposal, Lead Management, Segmentation Of Business Partners, Marketing Calendar


Installed Base Management And Individual Objects, Product Service Letters, Case Management, Warranty, Overview Of CRM Service, Service Plans, Service Order Management, Service Agreements And Service Contracts, Complaints And Returns Management


Product Proposals, B2b And B2c Scenarios, Top N Products, Cross Selling, Product Catalog, Down Selling, Up-Selling


Ic Web Functions, Interaction Center Overview, Communication Architecture, Framework And Components, Configuring Profiles Of Ic Business Role, Account Identification Profile, Creating Ic Business Role, Agent Inbox Settings, Scripting, Alert Modeling, Category Modeler


Client Console, Administration Console, Architecture And Setup, Mobile Application Studio, Mobile Repository Server

sap crm functional online training

What is SAP CRM Functional Course

SAP CRM functional online training helps you run marketing campaigns with greater ease from start to finish, including analyzing the results. To plan your campaign, you can use the application to segment your contacts into target groups, for example, prospects by geography or industry and current customers by purchased product. An easy-to-use wizard then guides you through the steps to create and execute your marketing campaign. These SAP CRM functional online training include importing contact lists from Microsoft Excel and executing the campaign through email and other methods. With integrated reports, you can analyze your sap crm training online campaign performance, including response rates and overall success of the campaign. With help from (sap interview questions) the software, you can readily convert a qualified lead from the campaign into a sales opportunity and follow up with a sales quotation. Again, integrated reports let you optimize your campaign follow-up process. For example, you can see the various opportunities created and sales quotes sent as a result of the campaign. With SAP CRM functional online training, you can efficiently manage your activities through different stages in the sales cycle. Schedule and receive reminders for phone calls, meetings, and assigned tasks.

SAP CRM Functional Course Overview

Record any activity along with detailed notes and link it to customers, vendors, and leads from your desktop or mobile device. Link activities to a lead, and drill down into the details with one click. Synchronize your activities in SAP CRM functional online training with your personal schedule in Microsoft Outlook to manage (sap training) your tasks with clarity. The sales opportunity functionality lets you manage the entire sales process, as well as forecast revenue potential, and analyze sales outcomes. When you enter new opportunities with information about potential sales volumes, customers, specific competitors, expected closing dates, and sales stages, the SAP CRM functional online training application immediately calculates projected gross profit and revenue. As the opportunity of crm online courses progresses through sales stages and new data is entered, the expected profit and revenue calculations are updated dynamically. Once a sales opportunity has been won, you can create a sales order from it directly without having to reenter data. You can see the movement of goods into and out of your business and check the availability of SAP CRM functional online training ordered products in real time, because the software updates accounting data and inventory levels automatically.

Job Opportunities On SAP CRM Functional

Then necessary, the version of the application powered by SAP CRM functional online training provides the flexibility to reschedule orders dynamically. This enables you to deliver goods to your customers as promised and maintain high customer satisfaction. The application provides a variety of templates for business documents, such as quotations, order confirmations, and billings. This SAP CRM functional online training means you can create business documents and send them to your prospects and customers using standard PDF or other commonly used formats. CRM classes online eases the (sap pp job support online) management of master data for sales leads and customers. A dedicated customer master record feature is used to create and maintain data in user friendly screens or from a mobile device – such as name, address, phone and fax numbers, email addresses, contacts, and tax information. In addition, you can manage important payment data such as terms, credit limits, and special discounts, as well as bank and credit card information for SAP CRM functional online training. Data stored in a customer master record is automatically transferred to relevant transactions, such as sales quotations, orders, or deliveries. You are notified if credit limits have been exceeded or if a customer is “on hold” due to delivery or payment issues.

SVR Features

A SAP CRM functional online training dashboard for the customer master record gives you an overview of account balances, outstanding orders, and deliveries, as well as opportunities in the pipeline. Also, because sap crm technical online training provides visibility into a customer’s complete purchase history and open purchase orders, you can expose trends and anticipate needs based on historical information. That means you can offer both the right products and services to customers and align your production activities and inventory with sales. The service management functionality in SAP CRM functional tutorial videos simplifies the management of customer (sap abap programming video tutorial) warranties, service contracts, and service calls. You can create service contracts based on warrantied products you are selling or create them separately for support services rendered for third-party products. The service contract contains information about items covered under the agreement, such as service, contact, and response time. With a variety of predefined templates, you can use an automated and standardized approach to crafting all types of contracts. SAP CRM functional online training helps you document all customer service calls. A service call record includes information about the customer, the service item, the issue reported, and activities performed in response to the call.


SAP CRM functional online training service reps can use mobile devices to view service contracts and manage the service call lifecycle from viewing and picking up their service calls to closing a service call and tracking solution details. The application also maintains a solutions knowledge base, where frequently requested information and solutions to common issues are recorded. This knowledge base helps service representatives respond more quickly and effectively to customer calls and reported problems. By taking advantage of the synchronization between Microsoft Outlook and SAP CRM functional training, you can access customer and sales information through Microsoft Outlook even when you’re offline. This also lets you synchronize calendars and activities and import customer data from SAP Business One into your Microsoft Outlook contacts list. Another advantage is that you can sync emails and meetings from Microsoft Outlook to learn sap crm online. For example, if SAP Business One sees an e-mail in Microsoft Outlook from George at ABC Company, it will record it in the SAP CRM functional online training application as an activity.

About Our Faculty

The trainer who has real-time experience more than 15 years.

Yes, the faculty has more the 10 years of experience in real-time.

✓ Successfully trained more than 30 batches
✓ Trained more than 150 learners

Absolutely, the trainer concentrates on 30% theoretical and 70% on practical.

Obviously, the faculty clears all the doubts during the session.

online training

CV Prepatation

online training

Yes, we suggest you and support for making CV Preparation.

In CV Preparation for real time projects provide template documentation for implementation project. You can access practice that in your idea system. If you have any difficulty, you can approach the trainer.

Yes, we will provide sample C.V’s for experience 2-3 years.

Definitely, we help you during C.V Preparation.


Yes during the course, we will guide you and give you clear picture about certification procedure.

All the topics will be covered during the course. We provide question banks which will be helpful for you to attempt for certification.

Even after completion of course, you can approach trainer if you have any doubt regarding certification.

Surely, We provide the certification sample query’s and references.

The certification has the multiple impact and encouraging factors in the recruitment of experts. Organizations claim that hiring certified professionals has served them with greater deployment and yield on investment. Check Cloud Career Building Up Force for New age IT Professionals to understand the career benefits.

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Interview Preparation

Online Training

Yeah, Even after the completion of course, we will provide you some interview questions where you can concentrate on them.

We provide excellent study materials and customizable course curriculum to students for superior quality training and we also provide videos recordings which support throughout your career.

At the completion of this course, with hands on training definitely give you confidence that you go in interview with leaving 3 years of experience.

Is it Job Guarantee Program ?

Institute doesn’t provide you any guarantee to get a job but as a guide as a mentor, as a friend we will always provide you a good opportunity.

We will definitely help you in attending interviews and it’s your caliber, hard-work and ability.

Even after getting job when you stuck in any problem we will help but not for sure.

We are ready to help always, however it should fit in our course curriculum.

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Additional Info

sap crm functional online training

We record each LIVE class session you undergo through and we will share the recordings of each session/class.

If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request.

Yes. All the training sessions are LIVE Online Streaming using either through WebEx or GoToMeeting, thus promoting one-on-one trainer student Interaction.

Trainer will provide the Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course.