Salesforce Business Analyst Course Online Training
Master Salesforce Business Analysis with hands-on video lessons covering requirements gathering, process mapping, CRM workflows, automation, reporting, and real-time project documentation.
A complete Salesforce BA online training program with structured modules, real-time case studies, requirement workshops, user stories, UAT design, and CRM process documentation. Learn how to bridge business needs with Salesforce solutions.
Course Overview
Comprehensive Curriculum
Industry-relevant topics with hands-on projects
Practical Focus
Real-world projects and case studies
Industry Certification
Recognized certificates upon completion
Flexible Batches
24/7 Live Support
Why This Course?
- 100% Live Online Classes – Learn from Anywhere
- Taught by Industry Experts with 10+ Years of Real-World Experience
- Hands-On Projects on AWS & Azure to Build Job-Ready Skills
- Placement Assistance & Career Mentorship
What You'll Master
By the end of this course, you'll have the skills and knowledge to excel in your career
Objective 1
Understand Salesforce CRM from a business analysis perspective
Objective 2
Learn requirements gathering, elicitation techniques, and stakeholder communication
Objective 3
Create user stories, acceptance criteria, BRDs, FRDs, and process maps
Objective 4
Analyze Salesforce Sales Cloud, Service Cloud, and Experience Cloud
Objective 5
Design reports, dashboards, and KPIs for business teams
Objective 6
Work with automation tools like flows and approval processes
Objective 7
Perform UAT planning, test case design, and execution
Objective 8
Implement a real-time Salesforce BA project from start to finish
Skills You'll Gain
Technical Expertise
Master the latest tools and technologies used by industry leaders
Professional Skills
Develop project management and communication skills
Career Growth
Position yourself for senior roles and higher salaries
Complete Course Outline
Comprehensive curriculum designed by industry experts to ensure you master every aspect
Module 1: Salesforce BA Fundamentals
Topics Covered:
Module 2: Requirements & Documentation
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Module 3: Salesforce Clouds & Use Cases
Topics Covered:
Module 4: Automation & Process Mapping
Topics Covered:
Module 5: Reports, Dashboards & Analytics
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Module 6: Real-Time BA Project & Interview Prep
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Learn from Industry Experts
Our instructors bring real-world experience and deep expertise to every class
About the Instructor
Senior Salesforce Business Analyst with 10+ years of experience working on global CRM transformation projects.
Credentials & Certifications
Salesforce Certified Business Analyst (SCBA)
Why Learn from Priya?
Industry Experience
Extensive real-world experience with leading DevOps and Cloud companies
Proven Track Record
Trained hundreds of successful professionals through live online batches across India
Personalized Approach
One-on-one mentorship, doubt-clearing sessions, and career guidance for every learner
Student Success Rate
What Our Online Training Students Say
Real feedback from professionals who advanced their careers through our Online Training program.
"This Salesforce BA course helped me switch careers smoothly. Loved the user story templates, real-time tasks, and project documentation."
"Very practical Salesforce BA training! The examples, business scenarios, maps, and UAT guidance made the concepts crystal clear."
Ready to Transform Your Career?
Join thousands of successful professionals who chose SVR Technologies for their career growth