SAP CRM Functional Online Training

SAP CRM Functional Online Training Pre-Requisites: There are no prerequisites for learning SAP CRM. For learning SAP CRM first learn about the SAP and then go to SAP CRM details in depth. After learning Basics then move towards depth.

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SAP CRM Functional

  • Introduction to SAP CRM
  • ASAP Methodology

Master Data

  • Organizational Management
  • Territory Management
  • Business Partners
  • Products


  • Marketing Planning & Campaign Management
  • Marketing Calender
  • BP Segmentation ( Info Set, Attribute List, BW Query)
  • Mail Forms
  • ELM ( External List Management)
  • Campaign Excecution
  • Lead Management
  • Survey Management
  • Product Proposal

Sales Process

  • Opportunity Management
  • Business Activitiy / Tasks
  • Quotation Management
  • Sales Order Management /Contract Managemnt


  • Installed Base Management
  • Service Agreements
  • Service Contracts
  • Service Order Management
  • Complaints andReturns
  • In house repair
  • Warranty Claims


  • Solution Overview
  • Data Exchange with R/3 Part 1
  • Data Exchange with R/3 Part 2
  • Middleware Operations

Web UI

  • Business Roles
  • Navigation Bar Profile

Work Center
Work Center Groups
Logical Links

  • Layout Profile
  • PFCG Role

Basic Functions

  • Partner determination Procedure
  • Text determination Procedure
  • Status Profile
  • Subject Profile
  • Org Data Determination
  • Incompletness Procedure
  • Action Profiles
  • Pricing
  • Transaction Processing
  • Item Category
  • Item Category Determination
  • Date Management

Our Happy Student Reviews!

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About SAP CRM Functional Online Training

These SAP CRM functional online training include importing contact lists from Microsoft Excel and executing the campaign through email and other methods.

SAP CRM functional online training helps you run marketing campaigns with greater ease from start to finish, including analyzing the results. To plan your campaign, you can use the application to segment your contacts into target groups, for example, prospects by geography or industry and current customers by purchased products. An easy-to-use wizard then guides you through the steps to create and execute your marketing campaign.

With integrated reports, you can analyze your sap crm training online campaign performance, including response rates and overall success of the campaign. With help from (sap interview questions) the software, you can readily convert a qualified lead from the campaign into a sales opportunity and follow up with a sales quotation. Again, integrated reports let you optimize your campaign follow-up process. For example, you can see the various opportunities created and sales quotes sent as a result of the campaign. With SAP CRM functional online training, you can efficiently manage your activities through different stages in the sales cycle. Schedule and receive reminders for phone calls, meetings, and assigned tasks.

SAP CRM Functional Course Overview

Record any activity along with detailed notes and link it to customers, vendors, and leads from your desktop or mobile device. Link activities to a lead, and drill down into the details with one click. Synchronize your activities in SAP CRM functional online training with your personal schedule in Microsoft Outlook to manage (sap training) your tasks with clarity. The sales opportunity functionality lets you manage the entire sales process, as well as forecast revenue potential, and analyze sales outcomes. When you enter new opportunities with information about potential sales volumes, customers, specific competitors, expected closing dates, and sales stages, the SAP CRM functional online training application immediately calculates projected gross profit and revenue. As the opportunity of crm online courses progresses through sales stages and new data is entered, the expected profit and revenue calculations are updated dynamically. Once a sales opportunity has been won, you can create a sales order from it directly without having to reenter data. You can see the movement of goods into and out of your business and check the availability of SAP CRM functional online training ordered products in real time, because the software updates accounting data and inventory levels automatically.

A SAP CRM functional online training dashboard for the customer master record gives you an overview of account balances, outstanding orders, and deliveries, as well as opportunities in the pipeline. Also, because sap crm technical online training provides visibility into a customer’s complete purchase history and open purchase orders, you can expose trends and anticipate needs based on historical information. That means you can offer both the right products and services to customers and align your production activities and inventory with sales. The service management functionality in SAP CRM functional tutorial videos simplifies the management of customer (sap abap programming video tutorial) warranties, service contracts, and service calls. You can create service contracts based on warrantied products you are selling or create them separately for support services rendered for third-party products. The service contract contains information about items covered under the agreement, such as service, contact, and response time. With a variety of predefined templates, you can use an automated and standardized approach to crafting all types of contracts. SAP CRM functional online training helps you document all customer service calls. A service call record includes information about the customer, the service item, the issue reported, and activities performed in response to the call.

SAP CRM functional online training service reps can use mobile devices to view service contracts and manage the service call lifecycle from viewing and picking up their service calls to closing a service call and tracking solution details. The application also maintains a solutions knowledge base, where frequently requested information and solutions to common issues are recorded. This knowledge base helps service representatives respond more quickly and effectively to customer calls and reported problems. By taking advantage of the synchronization between Microsoft Outlook and SAP CRM functional training, you can access customer and sales information through Microsoft Outlook even when you’re offline. This also lets you synchronize calendars and activities and import customer data from SAP Business One into your Microsoft Outlook contacts list. Another advantage is that you can sync emails and meetings from Microsoft Outlook to learn sap crm online. For example, if SAP Business One sees an e-mail in Microsoft Outlook from George at ABC Company, it will record it in the SAP CRM functional online training application as an activity.

SAP CRM Functional CV & Interview

Even after the completion of SAP CRM Functional Online Training, we will provide you some interview questions where you can concentrate on them.

Yeah, Even after the completion of SAP CRM Functional Online Training, we will provide you some interview questions where you can concentrate on them.

We provide excellent study materials and customizable course curriculum to students for superior quality training and we also provide videos recordings which support throughout your career.

At the completion of this SAP CRM Functional Online Training, with hands-on training definitely give you confidence that you go in an interview with leaving 3 years of experience.

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SAP CRM Functional Certification

we will guide you and give you a clear picture about certification procedure during the time of SAP CRM Functional Online Training.

All the topics will be covered during the SAP CRM Functional Online Training. We provide question banks which will be helpful for you to attempt for certification.

Even after completion, of SAP CRM Functional Online Training, you can approach a trainer if you have any doubt regarding certification.

Surely, We provide the certification sample queries and references during the time of SAP CRM Functional Online Training.

The certification in the SAP CRM Functional Online Training has multiple impacts and encouraging factors in the recruitment of experts. Organizations claim that hiring certified professionals has served them with greater deployment and yield on investment. Check Cloud Career Building Up Force for New-age IT Professionals to understand the career benefits.

SAP CRM Functional Salary & Career Growth

The future of SAP BW is going to be good by considering the present scenario there is a huge demand for SAP Business Intelligence and its associated candidates and its likely to remain the same even in for the forth coming years.Every company requires a good BI associates and hence this will never go down and SAP is already a boom in the market at present not only in India but worldwide.

Tata Consultancy Services SAP CRM Consultant salary - ₹79,135/mo Cognizant Technology Solutions SAP CRM Consultant salary - ₹1,405,962/yr Accenture SAP CRM Consultant salary - ₹1,852,488/yr
Self-study also allows an individual the ability to train at their own pace and not have to worry about missing any concepts or being forced to proceed too slow like what might happen in a class or schedule group class. SVR technologies Institute is an SAP CRM online training provider of IT technologies SAP CRM online training products for individuals and for corporate groups our training online course manuals and programs are designed to be used in self-study or SAP BW Online Training home-based training environment. sap CRM module is integrated with other sap modules such as supply chain management, product lifecycle management, and various modules. More than ever, in today’s challenging business environment, best-run companies are staying focused on their most valuable assets–their customers. Companies seek to retain their best customers and maximize the effectiveness of every customer interaction–whether it’s sales, service, or marketing. sap CRM module is integrated with other sap modules. SAP CRM solutions help integrate sales, service, and marketing through business processes and enterprise applications. These solutions help organizations manage three important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility.
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SAP CRM Functional Job Support

We Provide job support by experienced and real-time working professionals. We can charge as per your convenience hourly or monthly. Feel free to ask initial interaction session with expert.