SAP CRM Online Training

You will learn SAP CRM Online Training with main topics i.e an introduction to sap CRM, sap CRM base customizing, implement customer interaction center, implement internet sales, implement CRM marketing, customer segmentation, external list management, etc.

  • Duration: 30+ hours
  • Fast-track / Weekend batches
  • Instant Doubt Clarification
  • 15+ y Experienced Faculty
  • 100% Hands on Classes
  • Real time Scenarios
  • Free Bundle Videos
  • Sample Resumes
  • Interview Q&A
online training

SAP CRM Online Training

You will complete this course within 30 hours.

we will provide for the students fast track & Weekend Batches at your flexible timings.

There are no prerequisites for learning SAP CRM. If you have the interest to learn something, then you can easily learn. Always start learning from the very beginning and then move towards advanced part. For learning SAP CRM first learn about the SAP and then go to SAP CRM details in depth. After learning Basics then move towards depth.

Do the faculty have a real-time experience?
Yes, the faculty has more than 15+ years of experience in real-time.

How many batches does trainer complete for this course?
✓ Successfully trained more than 20 batches
✓ Trained more than 320 learners

Will the trainer concentrate on the practical sessions?
Absolutely, the trainer concentrates on 30% theoretical and 70% on practical.

Do the faculty clear all the doubts during the session?
Obviously, the faculty clears all the doubts during the session.

My SAP CRM Solution Overview

  • Overview and Introduction to SAP CRM
  • Foundation and Architecture of mySAP CRM
  • mySAP CRM Analytics
  • mySAP CRM Marketing
  • mySAP CRM E-Commerce
  • mySAP CRM Channel Management
  • mySAP CRM Sales
  • mySAP Interaction Center
  • mySAP Service
  • mySAP Field Applications (with focus on Mobile Service)
  • mySAP CRM for Industries
  • Integration with other MySAP suite of

SAP CRM Base Customizing

  • SAP CRM Basic data and Customizing settings for these objects
  • Business partner
  • Organizational model
  • Territory Management
  • Product master CRM Business Transactions
  • Overview of generic functions in business
  • Activity Management (including Activity
    Journal and Group-ware Integration)
  • Transaction type and item category
    customizing for these objects
  • Middle-ware settings
  • Middle-ware connections to R/3, APO and CRM
  • CRM Business Partner – CRM Middle-ware
  • CRM Middle-ware Sales and Billing
  • Basic concepts of SAP CRM middle-ware
  • Replication administration
  • Monitoring and error handling

Implement Customer Interaction Center

  • Architecture landscape
  • Agent functions and processes in the IC
  • Define CIC Profile and Customer-Specific
  • Workspaces
  • Define front-office framework
  • Component Configuration
  • Action Box Configuration
  • CTI Configuration
  • Client Implementation Case Study – Live

Implement Internet Sales

  • Architecture and landscape
  • Set up logical system and connection with
    OLTP R/3 and APO
  • Configuration of the CRM Server – Base
  • Configuration Web Application
  • Creating Product catalogs
  • Publication of Product Catalog content
  • Create Internet User for order processing
  • Sales Transactions using Internet Sales
  • Web Shop Maintenance
  • Client Implementation Case Study – Live

Implement CRM Marketing

  • Opportunity Management
    Activity Management
  • Marketing Planning and Campaign Management (Marketing Planner, Product Selection,
    Partner Functions, Generic Actions, Campaign Execution)
  • Marketing Calendar
  • Customer Segmentation
  • External List Management

What you will get!

The trainer will provide the Environment/Server Access to the students and we ensure practical real-time experience and training by providing all the utilities required for the in-depth understanding of the course.

  • Sure, We will share all classes High-quality Pre-Recording videos.
  • You get Free Access for Bundle of videos. It will help you learn the next version of this technology.

A virtual classroom is an online learning environment that allows Instructor and students to communicate, interact, collaborate, and share knowledge.

In the Self-Paced Online Course, Students can take the time they need and set their suitable schedule. Self-paced courses do not follow a set schedule. Course materials are entirely available as soon as the course begins.

Self-paced learning has several advantages that will enhance the performance of the students.

  • No time pressure
  • No need for a schedule
  • Improves memory
  • Suitable for different learning styles

SAP CRM Online Training Course FAQ!

What if I miss a class?
We record each LIVE class session you undergo through and we will share the recordings of each session/class.,

If I cancel my enrollment, will I get the refund?
If you are enrolled in classes and/or have paid fees, but want to cancel the registration for certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of prior request.
Is this a job guarantee program?
Institute doesn’t provide you any guarantee to get a job but as a guide as a mentor, as a friend, we will always provide you a good opportunity.

Do you help me to get a job?
We will definitely help you in attending interviews and it’s your caliber, hard-work, and ability.

After getting job can I expect support from you?
Even after getting a job when you stuck in any problem we will help but not for sure.

How long they give support after the course?
We are ready to help always, however it should fit in our course curriculum.

Do you Provide any real-time projects in CV Preparation?
In CV Preparation for real-time projects provide template documentation for the implementation project. You can access practice that in your idea system. If you have any difficulty, you can approach the trainer.

Will you provide any sample CV’S?
Yes, we will provide sample C.V’s for experience 2-3 years.

Can I expect your helping hand in C.V Preparation?
Definitely, we help you during C.V Preparation.

In what way you help me in interview preparation?
Yeah, Even after the completion of course, we will provide you some interview questions where you can concentrate on them.

What will they provide for references for interview preparation?
We provide excellent study materials and customizable course curriculum to students for superior quality training and we also provide videos recordings which support throughout your career.

Can I crack the interview with 3 year’s experience?
At the completion of this course, with hands-on training definitely give you confidence that you go in an interview with leaving 3 years of experience.

What is the certification procedure?
Yes during the course, we will guide you and give you a clear picture about certification procedure.

Can i attempt certification after this course?
All the topics will be covered during the course. We provide question banks which will be helpful for you to attempt for certification.

Do you support me to pass certification?
Even after completion, of course, you can approach a trainer if you have any doubt regarding certification.

Do they provide the certification sample queries and references?
Surely, We provide the certification sample queries and references.

Does this certification benefit my career?
The certification has multiple impacts and encouraging factors in the recruitment of experts. Organizations claim that hiring certified professionals has served them with greater deployment and yield on investment. Check Cloud Career Building Up Force for New-age IT Professionals to understand the career benefits.

sap crm online training

What is SAP CRM Course?

Our SAP CRM online training materials are designed to be used in self-study or home-based environment so anyone can fit this SAP CRM online training into any schedule no matter how busy it may be. SAP Customer Relationship Management which we’ll refer to throughout the SAP CRM online training as SAP CRM is a software solution delivered by SAP to aid businesses in their management of relationships between the company, their current customers, and their potential customers. A successful SAP CRM implementation provides tools that allow the business to manage relationships and the experience with the customer. This SAP CRM online training will give you the technical foundation you need to be more effective on an SAP CRM project as a developer. By reading this SAP CRM online training, you should gain the knowledge needed to implement enhancements that will allow you to meet many different business requirements and increase the success of your SAP CRM implementation. The information gathered is based on multiple online SAP CRM course projects and years of experience supporting SAP CRM productively. We’ll reveal information that was learned only by working on SAP CRM projects. (SAP Hana Online Training)

SAP CRM Course Overview

SAP CRM online training application is an integrated customer relationship management (CRM) software manufactured by SAP SE that targets business software requirements of midsize and large organizations in all industries and sectors. the SAP Customer Relationship Management (SAP CRM) application, part of the SAP Business Suite, not only helps you address your short-term imperatives–to reduce cost and increase your decision-making ability–but can help your company achieve differentiated capabilities to compete effectively over the long term. SAP CRM solutions help integrate sales, service, and marketing through business SAP SuccessFactors Online Training processes and enterprise applications. These solutions help organizations manage three important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility. We are providing SAP MM Online Training also, It has been designed for beginners without prior exposure to materials management. SAP CRM module is one of the best tools provided by sap and supports customer-related processes end-to-end. The main concept of sap CRM is managing and maintaining a relationship with customers by firms. it deals with the acquisition of customers and to its final termination. sap CRM enables a firm to obtain a 360 degree over there customers and various functions such as accounts receivable, invoicing, fulfilment, delivery, decision making, and various functions.

Job Opportunities on SAP CRM

Self-study also allows an individual the ability to train at their own pace and not have to worry about missing any concepts or being forced to proceed too slow like what might happen in a class or schedule group class. SVR technologies Institute is an SAP CRM online training provider of IT technologies SAP CRM online training products for individuals and for corporate groups our training online course manuals and programs are designed to be used in self-study or SAP BW Online Training home-based training environment. sap CRM module is integrated with other sap modules such as supply chain management, product lifecycle management, and various modules. More than ever, in today’s challenging business environment, best-run companies are staying focused on their most valuable assets–their customers. Companies seek to retain their best customers and maximize the effectiveness of every customer interaction–whether it’s sales, service, or marketing. sap CRM module is integrated with other sap modules. SAP CRM solutions help integrate sales, service, and marketing through business processes and enterprise applications. These solutions help organizations manage three important customer-focused issues: generating new growth, attaining operational excellence, and enhancing competitive agility.

SVR Features

SAP CRM online training allows any student the ability to learn at their own pace and on their own schedule. Self-paced training is a very effective method of SAP CRM online training. This SAP CRM online training is aimed at developers and consultants who are currently working with SAP CRM or who are new to SAP CRM. We recommend that you have a general working knowledge of ABAP courses online, ABAP Objects, and general programming. You should be able to read and write ABAP code without difficulty in order to understand the examples in this SAP CRM online training. Some basic experience in SAP configuration may be helpful in setting up parts of the system required for the examples; however, we do cover the basic configuration required. This SAP CRM online training provides an introduction to customer relationship management in general and to SAP CRM specifically. We introduce the business. processes supported by SAP CRM and cover the basic overall technical architecture. Throughout the SAP CRM online training, we examine key concepts such as the data model of SAP CRM. This knowledge will serve as the foundation of how to enhance SAP CRM to meet key business requirements.


As we go through the SAP CRM online training, we cover various tools provided by SAP CRM in the system that can be used to meet various requirements. In addition to examining the tools available, we provide several examples of business requirements and how to solve those business requirements using the available tools. As every project needs a fallback plan, we also explore options that should be considered only as a last resort but kept on hand if necessary. The SAP CRM online training starts with an overview of the SAP CRM system. SAP Training It then dives into the SAP CRM data model and explores how to enhance that data model. The next three sections focus on three major technical areas of the business transaction: business transaction event framework (THE framework), XIF adapter, and Post Processing Framework (PPF). These technical areas cover custom logic, data loads and extracts, and finally output for the business transaction. We end the SAP CRM online training by examining methods of last resort when there are no other options left to meet your requirements. SAP CRM online training provides you with all the content that is required for you to get placed in a big job.

What is a live virtual classroom?
A virtual classroom is an online learning environment that allows Instructor and students to communicate, interact, collaborate, and share knowledge.

What are the benefits of online training?
Online training is a valuable and cost-effective way for Employees and Students. Online training courses are of two kinds – free and paid versions. Here are a few advantages of online training that showcase how it helps improve an employee’s professional life:

  • Convenience and flexibility
  • Comfortable learning environment
  • Career advancement
  • More choice of course topics
  • Improve your technical skills
  • Easy Accessibility
  • It speeds up career progression

Is online courses Good or bad?
Of course, It is good. One of the significant benefits of the online course is its much affordable cost of learning. Also, it saves a student’s energy & time.
What is online training for employees?
Live Virtual Classroom has several advantages. Online Training allows employees to learn at their own pace and a convenient time for them. In other words, they are suitable for self-paced Training also.

Instructor Led Training

Duration: 30+ Hours
  • Experienced Faculty
  • Real time Scenarios
  • Free Bundle Life time Access
  • 100% Hands-on Classes
  • Sample CV/Resume
  • Interview Q&A
  • Instructor Led Live Online Classes
  • Instant Doubt Clarification
Check Our Student Reviews!
 offer banner
Scroll to Top